Book Your Free Strategy Session:

Sign Up
Home » Encyclopedia Terms » E » Email Marketing Automation Definition

Email Marketing Automation Definition

Definition: Email marketing automation automates the delivery of tailored emails—such as welcome messages, nurture sequences, cart reminders, and promotional campaigns—triggered by user behaviors, actions, or schedules. It enables personalized communication at scale, boosting engagement and conversions efficiently.

Use It In a Sentence: Implementing email marketing automation helped us re-engage cart abandoners, increasing our checkout rate by 25%.

Why Email Marketing Automation Matters

  • Saves time: Replaces repetitive manual outreach with automated workflows.
  • Delivers personalization: Reaches the right person with the right message at the right moment.
  • Boosts conversions: Captures lost opportunities and nurtures prospects.
  • Provides insights: Tracks performance through metrics like open rates and click-through rates.

Core Types of Automated Email Campaigns

Email Marketing Automation
  1. Trigger-Based Emails: Automatically sent when users interact—e.g., sign up, purchase, or abandon a cart
  2. Drip Campaigns: Scheduled email series that nurture leads over time .
  3. Transactional Emails: Emails triggered by specific events (orders, account changes) and inform users

Best Practices for Email Automation

  1. Identify key triggers: Map out critical behaviors like product views, sign-ups, and inaction.
  2. Segment your audience: Divide based on behavior, demographics, or purchase history.
  3. Craft relevant copy: Align content with the customer’s stage and intent.
  4. Optimize timing: Send emails in contextually appropriate windows.
  5. Analyze and iterate: Use open, click, and conversion metrics to refine workflows.

More Definitions

For more marketing and sales terminology, visit our Sales & Marketing Jargon Encyclopedia:

Useful Blogs

Business professional presenting revenue attribution modeling and customer journey insights

Free Download: 100 Sales & Marketing Jargon Terms You Should Know

    Services & Capabilities

    Sales Funnel Services
    Top of Funnel

    Search Engine Optimization/SEO

    AI Search Optimization/AEO

    Pay Per Click/SEM

    Paid Social

    Organic Social

    Account-Based Marketing/ABM

    Middle of Funnel

    Websites

    App Store Profiles

    Newsletters

    Retargeting/Remarketing

    Bottom of Funnel

    Relational/Contractual/Closer

    Demo/Guided Tour

    Freemium/In-App Upgrade

    Checkout/Digital Purchase

    Capabilities

    Branding

    Print Design

    Video Production

    Animation

    Podcast Production

    App<>CRM Integration

    Sales & Marketing Stack Configuration

    Sales Funnel Professor and The Professor's likeness are trademarks of ETC Software. Unauthorized use is strictly prohibited.